Collaboration between lenders and dealers ultimately leads to better outcomes for the customer, however, hesitation often arises due to sharing sensitive information. This raises important questions about the balance of power—who holds more influence in the relationship, and where does the ultimate responsibility lie? This panel of lenders and dealers will:
- Discuss how to reduce commercial tension through data sharing and collaboration
- Explore opportunities for joint risk management and fraud prevention by leveraging shared insights.
- Learn how technology can streamline communication and improve the customer experience by integrating lender and dealer platforms.
- Share insights into how improved collaboration can lead to better customer outcomes and more sustainable growth in the car finance market.
Coldra Wood, The Usk Valley
Chepstow Rd
Newport NP18 1HQ
United Kingdom