This session will explore how partnerships with external entities—such as fintech companies, charities, and government bodies—can help customers become aware of the financial benefits and alternative income streams available to them, ultimately improving debt recovery outcomes.

- Learn how strategic partnerships with fintech companies, charities, and government agencies can improve customer engagement and debt recovery outcomes.
- Discover real-world examples of successful collections partnerships and how they have empowered customers to access the financial support they need.
- Understand how to effectively communicate with customers about benefits and income streams to help them stabilize their financial situation and manage their debt.