Name
Empowering customers through self-serve solutions in collections
Date & Time
Tuesday, July 1, 2025, 1:20 PM - 1:50 PM
Description

As we move towards greater digitalization, self-serve platforms offer a powerful way for collections teams to engage customers discreetly and efficiently. This session will highlight practical strategies for using digital tools to foster trust, improve customer experience, and enhance recovery rates while aligning with regulatory standards.

Location Name
Green room
Full Address
The Celtic Manor Resort
Coldra Wood, The Usk Valley
Chepstow Rd
Newport NP18 1HQ
United Kingdom
Tracks
AI/Tech