Name
Responding to the needs of vulnerable customers: A look at the FCA's guidance
Date & Time
Tuesday, July 1, 2025, 4:20 PM - 4:50 PM
Description

This session will explore the FCA’s latest guidance on vulnerable customers and provide actionable insights to take back to your business. Learn how to align with the FCA’s recommendations, integrate vulnerability-focused practices into your customer support models, and build a culture of care and responsiveness within your organisation.

Location Name
Green room
Full Address
The Celtic Manor Resort
Coldra Wood, The Usk Valley
Chepstow Rd
Newport NP18 1HQ
United Kingdom
Tracks
Regulation